Play Safe

Responsible Gambling

Lottery games are a form of entertainment, not a way to make money. We are dedicated to keeping KauriLotto a safe and fun environment.

Need help right now?

If you or someone you know is concerned about gambling, free and confidential help is available 24/7.

Gambling Helpline NZ

Free 24/7 support.

0800 654 655

Text Support

Text anytime for help.

Text 8006
Visit Gambling Helpline NZ Problem Gambling Foundation

Tips for Safer Play

Set a Budget

Decide how much you can afford to lose before you play. Stick to it.

Time Limits

Don't let gambling interfere with your daily responsibilities.

Keep a Clear Head

Never play when you are upset, stressed, or under the influence of alcohol.


Signs of a Problem

You might have a gambling problem if you:

  • Spend more money than you can afford.
  • Chase losses to try and win back money.
  • Lie to family or friends about your gambling.
  • Borrow money to gamble.
  • Feel anxious or stressed about your gambling.

Protection of Minors

It is illegal for anyone under the age of 18 to open an account or gamble with KauriLotto. We perform electronic age verification checks.

If you share your computer with minors, we recommend using filtering software such as:


Our Player Protection Tools

We offer several tools to help you stay in control (available in your Account Settings):

Deposit Limits

Cap the amount you can deposit daily, weekly, or monthly.

Time-Out

Take a short break from playing (24 hours to 6 weeks).

Self-Exclusion

Block access to your account for 6 months to 5 years.

If you wish to self-exclude immediately, please contact support.

Contact Support