Play Safe

Responsible Gambling

Lottery games are a form of entertainment, not a way to make money. KauriLotto promotes safe, informed and moderate participation in our lottery games and encourages you to stay in control every time you choose to play.

Need help right now?

If you or someone you know is concerned about gambling, free and confidential help is available 24/7 from recognised support services in Aotearoa New Zealand.

Gambling Helpline NZ

Free 24/7 support.

0800 654 655

Text Support

Text anytime for help.

Text 8006

Visit Gambling Helpline NZ Problem Gambling Foundation

Tips for Safer Play

Set a Budget

Decide how much you can afford to lose before you play. Stick to that amount and never use money needed for essentials.

Time Limits

Plan how much time you want to spend on gambling activities and take regular breaks so it does not interfere with work, study or family life.

Keep a Clear Head

Never gamble when you are tired, upset, stressed, or under the influence of alcohol or other substances.

Signs of a Problem

You might have a gambling problem if you:

Spend more money than you can afford.
Chase losses to try and win back money.
Lie to family or friends about your gambling.
Borrow money to gamble.
Feel anxious, stressed or depressed about your gambling.

Protection of Minors

It is illegal for anyone under the age of 18 to gamble in New Zealand. This website and KauriLotto products are intended for adults (18+) only. Lottery games and related information may be harmful or inappropriate for younger audiences.

If you share your devices with minors, consider using parental control or filtering software such as:

Practical Protection Tools

Many banks, digital wellbeing apps and licensed gambling operators offer tools that can help you stay in control. At KauriLotto, we support the use of such tools and encourage you to make use of any limits and safeguards available to you. Depending on who you gamble with, you may be able to:

Deposit & Spend Limits

Set limits on how much you can deposit or spend with the gambling operator or via your bank so you do not exceed your planned budget.

Time-Out / Cooling-Off

Take a short break from gambling (for example 24 hours to several weeks) using time-out options where available on the operator’s platform.

Self-Exclusion

Request a longer-term block from accessing gambling products with the relevant operator, or discuss exclusion options with support services such as Gambling Helpline NZ.

KauriLotto is committed to responsible gambling and may offer account tools to help you manage your play. We also strongly encourage you to use any responsible gambling features provided by your bank and other service providers.